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Software
Back to Normal: Section 174 Finally Fixed
On July 4, 2025, the U.S. government “fixed” the tax law known as Section 174, which between…
Top 5 Software to Improve Ecommerce Customer Service
Editor’s note: Veranika shares his experience on boosting ecommerce customer service and presents a list of top…
ChatGPT Agent Creates Slide Decks, Spreadsheets From Prompts
ChatGPT can now create a PowerPoint presentation or make purchases online for you — with just a prompt.OpenAI…
Retention Benchmarks and Insights From Studying Over 2,100…
Retention isn’t a silver bullet, but in SaaS, it’s the closest thing to it.Why…
Proven Tips to Manage Customer Interactions
Editor’s note: Andrew describes what customer interaction management is and why it is worth improving. If you…
Perplexity CEO: AI Coding Tools Transformed the Way We Work
AI search engine startup Perplexity internally mandated the use of AI coding tools — and says that its…
